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Recent Releases from Homeowner Protection Centre

Seven in ten survey respondents support regulating condominium property managers and companies, study says

Published Mon, 31 Mar 2014 11:39:14 EST Read More

Oversight of the profession would reduce the potential risk to consumers if managers fail to fulfill their duties. (Toronto, ON March 31, 2014) As governments consider the need to regulate condominium property management, the Homeowner Protection Centre (HPC) set out to examine the owner views on the management of their condominiums.The study, Condominium Property Managers: Examining the Impact of Regulation on Consumers, suggests that while most managers are professional...... Click here to read this release



Homeowner Protection Centre advocates at Queens Park for protecting Ontario consumers from unscrupulous water heater sales during Ontario Legislative Standing Committee Hearing

Published Wed, 23 Oct 2013 13:37:50 EST Read More

Media Release (Toronto, Ontario, October 23, 2013) Today, is the first day of the Standing Committee on the Legislative Assembly Hearings on Bill 55, Stronger Protection for Ontario Consumers Act, 2013. Michael Lio, Executive Director of the Homeowner Protection Centre (HPC), will be making a deputation to the Committee. The Homeowner Protection Centre supports the passage of Bill 55 so Ontario consumers will benefit by having more time to consider their water h...... Click here to read this release



1 in 3 Ontario families have had a negative experience with a door-to-door water heater salesperson

Published Wed, 22 May 2013 11:29:27 EST Read More

Media Release (May 22, 2013, Toronto) Recent polling undertaken by the Homeowner Protection Centre (HPC) shows that more than 1 in 3 Ontario families (almost 36%) have had a negative experience with a door-to-door water heater salesperson. The news should come as little surprise given that complaints about door-to-door water heater rentals have been the second most frequent received by the Ministry of Consumer Services for two years running. Total complaints received a...... Click here to read this release



Ontario consumer protection website launched

Published Thu, 18 Apr 2013 17:11:36 EST Read More

Quick passage of Bill 55 needed to protect Ontarians from door-to-door water heater sales Media Release (Toronto, Ontario, April 18, 2013) The Homeowner Protection Centre (HPC) has launched a new website (waterheaterdoortodoor.com) to help encourage the province to pass today’s introduced legislation on door-to-door water heater sales tactics as soon as possible. The website helps to inform Ontari...... Click here to read this release



Homeowners paying for lack of regulation in water heater rental industry, study says

Published Tue, 5 Mar 2013 08:46:16 EST Read More

Regulation and information necessary for consumers to benefit from increased competition (Toronto, ON, March 5, 2013) Resolving issues with water heaters, the second most frequent complaint received by the Ontario Ministry of Consumer Services, is the topic of a new study from the Homeowner Protection Centre (HPC). The study, Domestic Hot Water Tanks and Other Equipment: A Consumer Perspective, suggests that without the necessary information to assess new...... Click here to read this release